Meet the incredible team that keeps R3 running strong 

Bill Robinson

At the heart of our organization, Bill started R3 with a vision to treat clients as family, and to help prepare them BEFORE disasters strike, as well as being ready to help them after. It was Bill's commercial restoration experience that created the R3 model, but he is ecstatic to see it growing beyond even his vision for success. He has gathered a team of experts with the goal to keep our clients running or get them back on track quickly, because just like our clients, Bill has no time for downtime. When he's not at work you'll find him spending time with his family or volunteering for a cause he believes in.

Aaron Corona
General Manager, Chicago / Midwest

Offering experience in roles from technician through field supervisor and then project and team manager, Aaron is an ideal General Manager for the midwest region. He has a strong dedication and desire that has led to his advancement in the industry, as well as his drive to fulfill our customers needs. When he's not working, he also enjoys spending time outdoors, camping and cooking out with his family, and making memories with his son.

Ethan Harrell
General Manager, Southeast Region

With a strong background in restoration, including a wide range of experience in general contracting, estimating, operations, office management, commercial property solutions, and consulting, Ethan made a perfect fit as our Southeast General Manager. He brings a positive, can-do attitude, as well as IICRC Triple Mastery Certifications, to ensure the team goes above and beyond for our clients. In his free time, he enjoys welding and woodworking, as well as trying out new cars (he's had 26 different personal vehicles and still can't decide -- he loves them all!).

Sue Pena
Office Manager

With 10+ years of restoration experience, as well as WTR certification, Sue is the communication hub for all things R3. She's got her finger on the pulse of all office matters, and she's always happy to ensure our customers have an amazing experience. In her free time, Sue loves to read, especially with a Starbucks drink in hand.

Jim Riegle
Construction Manager

We couldn't have asked for a Construction Manager with more depth of experience, determination, and perseverance than Jim. He brings 25 years in construction with both wood and metal, as well as commercial and residential restoration experience, certification as a water technician, and a variety of other experiences that have made him a perfect fit for ensuring all needs have been considered and the job will be done right so clients can get back to business. Outside of work, Jim is a true NASCAR fan and has even been to the Andretti Racing Experience where he was able to drive a race-used car at the Chicagoland Speedway, and he also enjoys spending time with his wife Debbie.

Allen Hurt
Project Supervisor

With a variety of technical certifications and a wealth of commercial restoration experience, Allen offers true insight into our client's needs. When he steps into the room in his black-and-white checkered Vans, we know there's going to be a great, in-depth conversation about the project, and that he'll always go to bat to make sure our clients' needs are met. When he's not working, you might find Allen volunteering to help with hurricane recovery (as he did in Puerto Rico), tornado cleanup (as he did in Washington, IL), running a 5k/half marathon for charity, or riding with the Widows Sons Masonic Riding Association that raises money for various charities, or he and his wife might be spending time with their 6 kids and 4 grandkids.

Tom Richardson
Mitigation Supervisor

Tom brings a wealth of construction and restoration experience to the R3 Chicago office from his beginnings in Cincinnati, where he earned his IICRC Water Damage Restoration Certification. He knows how to gauge client's needs and to gently push the team forward to bring a project to successful completion. Outside of work, Tom has volunteered with Americorps working with Habitat for Humanity, enjoys camping, fishing, and being outdoors, and also does some PC gaming.

Jesse Bahena

A wealth of water restoration experience has made Jesse a go-to resource for some of the questions we are asked regularly about the right way to clean up after a water leak. He also brings a positive attitude to every job, working with clients to find the right resolution that's going to get them up and running faster. In his personal life, Jesse has enjoyed the challenges of parenting his young son, enjoys playing video games as well as basketball, and loves to joke around to make both work and home even more fun.

Armando Acosta

Armando joined the R3 team with over 10 years in the restoration industry, and construction experience ranging from carpentry to remodeling, and even to road construction. His IICRC certifications in carpet/upholstery/fabric cleaning, water restoration, and advanced structural drying are impressive, but even more so was his award for highest customer ratings, proving that Armando always goes the extra mile for clients. Outside of work he enjoys video games, cooking with friends, and caring for his family.

Autumn Harrell
Office Manager (Atlanta) + Procurement Director (National)

Autumn brings a diverse background with experience in healthcare and the restoration industry, as well as office management experience in a variety of offices, all of which has given her the know-how to keep things running smoothly under pressure, no matter the environment. In her free time she volunteers, takes care of her three children, and enjoys baking, sewing, and antiquing.

As one of the nation’s largest restore and recovery companies, we can leverage our national expertise to help you locally, wherever you are.